Privacy and Cookies Policy


This is the privacy policy for Ice Equestrian Ltd, Stow, Galashiels, TD1 2SP.
WhatsApp Business: +44 (0) 7777 356 537
Email: contact@ice-equestrian.com

Phone: +44 (0) 1896 574 207


This Privacy Policy aims to give you information on how Ice Equestrian Ltd collects and processes your personal data through the use of this website, including any data you may provide when you create an account, sign up for our newsletter, or purchase a product or service. Ice Equestrian is the controller and is responsible for your personal data. At Ice Equestrian, we take your privacy and trust seriously. This policy is intended to outline how any personal data collected from you via our website will be protected, used, stored, and processed by us to communicate with you and deliver an excellent service.


What Personal Information Do We Collect From You and How?
We collect the following types of information: When you purchase a product from Ice Equestrian's website, we collect the personal information that you have provided. This will include your name, postal address, shipping address, telephone number, and email address.


What Data Do We Collect?
We collect personal information when you make a purchase on this website, contact customer care, create a user account, or browse our website. Personal data includes your name, address, phone number, email address, IP address, website activity, and any other information you willingly disclose to us.


Why Do You Collect Personal Data?
We use your information to administer client accounts, supply you with the goods and services you request, and assist you with any purchases or refunds.


Sharing Your Personal Data
We collaborate with selected service partners who perform specific duties on our behalf (for example, delivering purchased orders; finance; and organisations that assist with payment processing). We only provide data that will help our partners perform their services. These companies are expected to protect your personal information and not use it for their own marketing purposes.


Marketing Newsletters and Keeping in Contact With You
If you have provided your approval, "We" (Ice Equestrian) will send you information about our products, services, sales, marketing, and social media. We will not disclose any personal information outside of Ice Equestrian.


Security: How Do We Store and Protect Your Data?
We endeavour to protect your data by storing it on secure servers, reducing the risk of misuse, loss, unauthorised access, disclosure, and alteration. Where you have chosen a password that allows you to access restricted areas of the website, it is your duty to keep the password personal and secure. For safety and security reasons, we ask that you do not share your password with anybody.


Your Legal Rights
You have the right to access the information we have about you; for security reasons, we will require you to authenticate your identity before releasing any personal information. You have the right to request that we correct or erase any personal data we hold about you (unless we have a legal obligation to keep it). You can change your data preferences or opt-out (unsubscribe) from marketing at any time. To apply for any of these rights, please send us an email and we will provide you with an address to which you may send a handwritten letter that Ice Equestrian has asked for security purposes.


Complaints
If you are dissatisfied with the way we have handled any of your personal information, please contact us. Please note that if you request that we erase data required to provide our services, you may be unable to use the service or website as previously.


What Are Cookies? Why Do We Use Them?
Cookies are small text files stored on your computer, phone, or other device when you visit our website, ice-equestrian.com Cookies do not hold personal or confidential information and are not harmful. They allow a website to function correctly and effectively, giving you a better shopping experience.


Necessary Cookies
These cookies are essential in order for you to be able to move around the website and use features like logging into your account, accessing order history, or adding items to a basket.


Performance Cookies
These cookies collect information about how you use our website, but they do not collect any information that identifies you. The purpose is to improve how our website works—for example, seeing which products are visited most often.


Google Analytics
These cookies are used to collect information about how visitors use our website to help us improve the site. This information is collected in an unidentified form. You can opt out of these cookies by visiting: google.com


Privacy Policy Updates
Changes and clarifications will take effect immediately upon posting to the website. We recommend that you occasionally check this page to make sure you are happy with any changes. If you do not accept any of the above, please do not use this website.


Privacy and Cookies Policy


This is the privacy policy for Ice Equestrian Ltd, Stow, Galashiels, TD1 2SP.
WhatsApp Business: +44 (0) 7777 356 537
Email: contact@ice-equestrian.com

Phone: +44 (0) 1896 574 207


This Privacy Policy aims to give you information on how Ice Equestrian Ltd collects and processes your personal data through the use of this website, including any data you may provide when you create an account, sign up for our newsletter, or purchase a product or service. Ice Equestrian is the controller and is responsible for your personal data. At Ice Equestrian, we take your privacy and trust seriously. This policy is intended to outline how any personal data collected from you via our website will be protected, used, stored, and processed by us to communicate with you and deliver an excellent service.


What Personal Information Do We Collect From You and How?
We collect the following types of information: When you purchase a product from Ice Equestrian's website, we collect the personal information that you have provided. This will include your name, postal address, shipping address, telephone number, and email address.


What Data Do We Collect?
We collect personal information when you make a purchase on this website, contact customer care, create a user account, or browse our website. Personal data includes your name, address, phone number, email address, IP address, website activity, and any other information you willingly disclose to us.


Why Do You Collect Personal Data?
We use your information to administer client accounts, supply you with the goods and services you request, and assist you with any purchases or refunds.


Sharing Your Personal Data
We collaborate with selected service partners who perform specific duties on our behalf (for example, delivering purchased orders; finance; and organisations that assist with payment processing). We only provide data that will help our partners perform their services. These companies are expected to protect your personal information and not use it for their own marketing purposes.


Marketing Newsletters and Keeping in Contact With You
If you have provided your approval, "We" (Ice Equestrian) will send you information about our products, services, sales, marketing, and social media. We will not disclose any personal information outside of Ice Equestrian.


Security: How Do We Store and Protect Your Data?
We endeavour to protect your data by storing it on secure servers, reducing the risk of misuse, loss, unauthorised access, disclosure, and alteration. Where you have chosen a password that allows you to access restricted areas of the website, it is your duty to keep the password personal and secure. For safety and security reasons, we ask that you do not share your password with anybody.


Your Legal Rights
You have the right to access the information we have about you; for security reasons, we will require you to authenticate your identity before releasing any personal information. You have the right to request that we correct or erase any personal data we hold about you (unless we have a legal obligation to keep it). You can change your data preferences or opt-out (unsubscribe) from marketing at any time. To apply for any of these rights, please send us an email and we will provide you with an address to which you may send a handwritten letter that Ice Equestrian has asked for security purposes.


Complaints
If you are dissatisfied with the way we have handled any of your personal information, please contact us. Please note that if you request that we erase data required to provide our services, you may be unable to use the service or website as previously.


What Are Cookies? Why Do We Use Them?
Cookies are small text files stored on your computer, phone, or other device when you visit our website, ice-equestrian.com Cookies do not hold personal or confidential information and are not harmful. They allow a website to function correctly and effectively, giving you a better shopping experience.


Necessary Cookies
These cookies are essential in order for you to be able to move around the website and use features like logging into your account, accessing order history, or adding items to a basket.


Performance Cookies
These cookies collect information about how you use our website, but they do not collect any information that identifies you. The purpose is to improve how our website works—for example, seeing which products are visited most often.


Google Analytics
These cookies are used to collect information about how visitors use our website to help us improve the site. This information is collected in an unidentified form. You can opt out of these cookies by visiting: google.com


Privacy Policy Updates
Changes and clarifications will take effect immediately upon posting to the website. We recommend that you occasionally check this page to make sure you are happy with any changes. If you do not accept any of the above, please do not use this website.